MeritKing FAQ — Answers to All Your Questions

No. MeritKing's policy allows only one account per person. If multiple accounts are detected, all of them may be permanently closed and any remaining balances forfeited.

on the login page go and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use the OTP to set a new password. If you're still having trouble, Help Center contact us.

Your account will be temporarily locked after 5 consecutive incorrect password attempts. Please wait 15–30 minutes and try again. For a faster resolution, reach us via live chat or at support@meritking.cash.

Yes, though this must be done through KYC verification. Help Center Contact us and submit a copy of your national ID or passport to verify your identity. Updates are typically processed within 24–48 hours.

Deposits at MeritKing can be made via Mobile Pay, Nagad, Rocket, and bank transfer. All methods provide instant credit. For more details, Financial Transactions Page View.

The minimum deposit at MeritKing varies by payment method. For mobile banking (Mobile Pay/Nagad/Rocket), deposits generally start from as low as 200 BDT. To check the latest limits, Financial Transactions Page View.

Deposits are usually credited instantly. If yours hasn't arrived within 5–10 minutes, take a screenshot of your payment and Help Center let us know via live chat. Having your transaction number handy will speed things up.

MeritKing does not charge any processing fee on deposits. However, your mobile banking provider or bank may apply their own charges — this is entirely subject to the payment provider's own policy.

Withdrawals at MeritKing are typically completed within 3 minutes to 24 hours. Mobile banking options (Mobile Pay/Nagad/Rocket) are usually the fastest. Bank transfers may take a little longer to process.

Withdrawal limits vary by payment method and account verification level. For mobile banking, the minimum withdrawal is typically ৳500. For the latest limits, Financial Transactions Page Yes.

If your withdrawal request takes more than 24 hours, Help Center Let us know via live chat. Please provide your transaction ID and the time of the transaction. Withdrawals are sometimes pending due to incomplete KYC verification or unmet wagering requirements.

Small withdrawals may be processed without KYC. However, for larger amounts or frequent withdrawals, identity verification via national ID or passport is mandatory. Completing KYC also increases your withdrawal limits.

Bet on cricket, football, badminton, tennis, basketball, and 50+ other sports. Special odds and live betting are available for Bangladesh national cricket team matches. For more details, on the Sports Betting page View.

Live betting means placing bets while a match is in progress. Odds update in real time based on how the game unfolds, and you can place new bets or cash out at any point. It's a popular choice among experienced bettors.

Winnings are credited to your account as soon as the match result is confirmed — usually within minutes of the final whistle. Cashout requests update your balance instantly.

Yes, MeritKing supports accumulator and multiple bets. Placing bets on several matches at once multiplies the odds, meaning bigger potential winnings — but if any single match loses, the entire bet is lost.

After registering a new account, the welcome bonus is automatically applied on your first deposit. For bonus amount and terms, on the Promotions page see the details. Once the specified wagering requirements are met, the bonus can be withdrawn.

A wagering requirement means you need to place a certain amount in bets before you can withdraw a bonus. For example, a 10x wagering requirement on a ৳100 bonus means you must bet ৳1,000 before withdrawing. For each bonus's specific terms, on the Promotions page Clearly stated.

A percentage of your net losses over a set period (typically weekly) is returned as cashback, credited directly to your account. For details on the current cashback offer, on the Promotions page View.

Yes, MeritKing has a referral program. Refer a friend and once they register and make their first deposit, you'll receive a bonus. For current referral bonus terms, on the Promotions page View.

Yes. MeritKing uses 256-bit SSL encryption. Your personal information, payment data, and password are all stored in fully encrypted form. For more details, on the Privacy Policy page Read.

You can enable 2FA from the "Security" section in your account settings. An OTP will be sent to your mobile on every login. Keeping 2FA active significantly improves your account security.

Change your password immediately and log out of all devices. Then, Help Center let us know. Our security team will investigate the account and take the necessary action.

MeritKing will never ask for your password or OTP via email or SMS. Only log in at meritking.cash. Do not click any other links to sign in. If you receive a suspicious message, Help Center Let us know.

App Page Both Android and iOS versions are available for download. On Android, download the APK file directly and allow "Install from unknown sources". On iOS, install via the App Store.

Before installing on Android, go to Settings → Security and enable "Install from unknown sources". Make sure you have enough storage space. If you run into any issues, Help Center get in touch, or access meritking.cash directly through your mobile browser.

Yes. The MeritKing app includes everything available on the website — Sports Betting, Live Casino, jackpots, deposits, and withdrawals. The app also offers push notifications and faster loading times.

Help Center Reach us directly via live chat. To contact us by email, write to support@meritking.cash. Our Bangla-speaking support team is active 24 hours a day, 7 days a week.

Submit a complaint via live chat or email. Include the issue details, date, transaction ID, and any screenshots to help speed up the resolution. Complex cases are generally resolved within 48–72 hours.

MeritKing takes responsible gaming very seriously. For full details on betting limits, self-exclusion, and cooling-off periods, Responsible Gaming Page Read through it. If something still seems off, contact Support.