MeritKing Privacy Policy — How We Protect Your Information

1. Introduction

MeritKing (meritking.cash) is the trusted online betting and gaming platform for millions of people across Bangladesh. We understand how valuable your personal data is in the digital age, which is why data protection has been at the heart of everything we do from day one.

This Privacy Policy clearly sets out what data we collect, why we collect it, how long we keep it, who we may share it with, and what rights you have. Our goal is for you to use MeritKing with full awareness — no surprises.

This policy has been developed in compliance with applicable data protection laws in Bangladesh and international privacy standards. Feel free to contact our support team at any time if you have questions.

2. What Information We Collect

MeritKing only collects information that is necessary for delivering services, ensuring security, and meeting legal obligations. Collecting data beyond what is needed goes against our policy.

3. Purpose of Data Collection

MeritKing uses your information only for specific, clearly defined purposes. Each purpose is explained below:

• Account Management: Registration, login, password recovery, and KYC verification.
• Payment Processing: Deposits, withdrawals, and transaction verification.
• Fraud Prevention: Detecting unusual activity and keeping your account secure.
• Service improvement: Analyzing user behavior to improve and enhance the platform.
• Contact: Important updates, transaction confirmations, and support services.
• Legal Obligations: Retention of information required by government and regulatory authorities.
• Personalized Promotions: Sending relevant offers based on your preferences (with your consent).

MeritKing will never use your data for any purpose beyond those listed above. If a new use arises, your consent will be obtained first.

4. Data Sharing Policy

MeritKing never sells your personal data. However, limited information may be shared with third parties in specific circumstances:

• Payment processors: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the information necessary to complete a transaction.
• Technology Partners: Cloud hosting and security providers are granted limited access to data solely for the purpose of delivering their services.
• Legal authorities: We may be legally required to disclose data in response to a court order or official investigation.
• Licensing authority: Certain information must be provided to regulatory authorities to comply with gaming license requirements.

All third parties with whom data is shared are bound by confidentiality agreements with MeritKing. They may not use your information for any other purpose.

5. Cookies & Tracking Technologies

The MeritKing website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help make your experience smoother and more personalized.

• Essential cookies: Login sessions, security tokens — essential for keeping the platform running.
• Functional Cookies: Remembers your language preference and dashboard settings.
• Analytics cookies: Aggregate statistics on page visits — no personal data is included.
• Marketing cookies: With consent only — used to display relevant promotions.

You can disable cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working. MeritKing uses third-party analytics technology, but no personally identifiable information is shared through it.

6. Data Security Practices

MeritKing uses a multi-layered security system to protect your data, covering both technical and organizational measures.

• 256-bit SSL/TLS encryption — applied to all data transmissions
• Databases secured with AES-256 encryption
• Two-factor authentication (2FA) available
• Regular Penetration Testing & Security Audits
• Employee data access is restricted to the minimum necessary
• Automated alert system to detect suspicious login activity
• Daily data backups — stored in a secure location
• All staff are bound by confidentiality agreements

That said, no one can guarantee 100% security on the internet. We strongly recommend using a strong password and keeping your login credentials private.

7. Data Retention Period

MeritKing retains your data only for as long as necessary — no longer. All data is kept while your account is active. After account closure, the following retention periods apply:

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified from it.

8. Your Rights

MeritKing believes you are the true owner of your data. As such, you have several important rights over your information:

To exercise any of these rights Support Center Contact us or send an email to support@meritking.cash. MeritKing will respond to your request within 30 days.

9. Protection of Minors

MeritKing strictly does not provide services to anyone under 18. We take special precautions to protect the privacy of minors.

• Age verification is mandatory at the time of registration
• KYC documents may be requested to verify age in suspicious cases
• If we become aware that data has been collected from a minor, it will be deleted immediately
• Any account identified as belonging to a minor will be permanently closed

If your child has accidentally registered on MeritKing, please contact support immediately. We will take prompt action.

10. International Data Transfers

MeritKing is an international platform. In some cases, your data may be stored or processed on servers located outside of Bangladesh.

• Countries to which data is transferred have adequate data protection laws in place
• Contractual protections are in place for international data transfers
• Data stored on cloud servers is also fully encrypted
• Data processing agreements are in place with third-country technology partners

For more information about international transfers, contact us at support@meritking.cash.

11. Policy Changes

MeritKing updates this Privacy Policy as needed. Changes may occur due to legal requirements, technological developments, or updates to our services.

• Members will be notified by email before any significant changes take effect
• The "Last Updated" date at the top of the page will be revised accordingly
• Continued use of the platform after any changes constitutes acceptance of the updated policy
• If you do not agree to the updated policy, you will have the option to close your account

To view a previous version of our Privacy Policy, please contact Support. We maintain an archive of all past versions.

12. Contact

For any privacy-related questions, complaints, or requests, please get in touch with us: